The AI platform powering the age of relevance

Say hello to relevance. The new growth driver

Customers today demand personalized products, services and experiences. Enterprises who understand
their customers and personalize digital experiences for each one them, stay ahead of the curve.

85%

customers expect
personalized services.*

67%

customers expect
personalized experiences.*

98%

are tired of spam.^#

50%

global companies identify AI-led personalization as a priority.

These enterprises have their eyes on the prize.
But do they have the capabilities to deliver?

^#(Evergage, Salesforce) ^#(Redpoint Global Survey) ^$(Dynamic Yield)

Your customers are digital natives. Irrelevance annoys them

In this digital age, customers constantly re-evaluate their choices. With so many options available,
they seek enterprises who understand and address their needs. At every point in time.

For example, when a customer wants to travel, on an average they explore

700

digital touch points

52

search results

5

airlines

8

hotel brands

They want enterprises to adapt to their changing needs. From preferred channels of
communication to relevant offer recommendations at the right time.

Enterprises who can’t stay relevant, risk losing everything. From customer data to share-of-wallet

Digital enterprises continue to stay on top of the relevance game. They own every stage of their customers’ journey, from point of discovery, to the point of purchase. With this knowledge, they help customers discover products, services and experiences that match their tastes.

Enable seamless discovery and fulfillment on digital platform for customers.

Enterprise recommends personalized, relavant offer and experience to customer. At the right time and right and right place

Customers engage and transact

Collect data on customer engagement and transaction. Use data to improve their understanding.

Traditional enterprises need to catch up. They don’t understand their customers’ tastes and fail to deliver relevant offers and experiences. So, their customers switch to competitors. They also lose share-of-wallet and subsequently the ability to capture any of their customers’ data. This puts their margins at risk and makes them vulnerable to losing out to digital disruptors.