Business Continuity Plan for financial services
#StayRelevant with maya.ai
Track your bank’s branch operations, employee and customer health with an all-in-one
business continuity dashboard.
Easy-to-use, updated in real-time and protected with a multi-tiered model.
Track employee health through daily web-based forms
Monitor branch status including staff and services available, and social distancing practices
Use contact tracing to identify and inform customers of a branch if an employee or another customer tests positive
Tested for 100K users and can handle many more
Hosted in a secure VPC in Azure or Amazon Cloud
Encrypted data with role-based access control and end-to-end audit trails
No integrations needed
Out-of-box database management, visualization and configurable templates
Restore portfolio health
Spot emerging consumer trends. Win back disproportionate share-of-wallet with an all-inclusive AI package.
Identify and deliver emerging trends before they become behavior
Deliver across multiple digital assets through a suite of APIs
Treat customers for who they are and their response to the pandemic
The pandemic has significantly affected the payments industry. Customers have completely changed their spending habits to fit the times. Our research shows,
During COVID-19, consumer spends have dropped by 20%-30% with discretionary spends taking the toll 70%-90%
Some categories like grocery, online retail, food delivery and subscriptions continue to grow
Several categories like health services, retail, communication and dining have seen a decrease in offline transactions, but a 48% spike in online ones.
Banks must understand the changes in their customers’ needs and stay relevant to them.