banking

Recent Articles
Why banks need to personalize experiences for Gen Z
Why banks need to personalize experiences for Gen Z

The oldest of the Gen Z cohort, today’s golden children, entered the workforce under unprecedented circumstances: amid a pandemic. Before they could begin flexing their purchasing power, major pay-cuts and lay-offs were announced worldwide. Luckily, Gen Z has been...

Slaves to the Algo: Season 1 Finale
Slaves to the Algo: Season 1 Finale

From banking leaders to revolutionaries in the AI space, Suresh covered a lot of ground with his guests in these 10 episodes. Here’s a countdown of our top 10 moments from season 1 of Slaves to the Algo. We recap the age of relevance and how digital irrelevance is now...

Customer experience for banks: what’s hot and what’s not!
Customer experience for banks: what’s hot and what’s not!

In today’s fiercely competitive world, customer experience (CX) is often the main differentiator for banks. When it comes to choosing which financial institution to bank with, customers look at the quality of customer experience. In fact, it’s the key deciding factor....

Crayon Data at the Singapore Fintech Festival 2019

Last week was a whirlwind of meetings, networking sessions and all that’s new in the financial technology community. The recently concluded Singapore Fintech Festival, in Singapore (obviously) had a lot to offer. The weeklong affair saw attendees from some...