Payments as a market is undergoing massive changes. As customer preferences evolve, so are the technologies they use. Globally, there are a number of key drivers behind the changes we’re seeing today. According to the ‘Top 10 Fintech and Payments Trends 2024’ Report...
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Recent Articles
How Explainable AI (XAI) is revolutionizing fintech
In the ever-evolving world of fintech, where algorithms help make critical financial decisions, a new player has emerged. Explainable AI (XAI) has evolved beyond the realm of helping creators and users of AI models understand how these models make decisions. In...
Are digital wallets a catalyst for customer engagement and revenue growth?
Customers don’t care only about cost any more. Today, they want to feel connected to the brands and companies they choose to associate with. No matter what they want, they are spoilt for choice. What differentiates good and popular brands from the rest? Customer...
Crayon Data and Redington Partner to Accelerate Africa’s Fast-Growing Fintech Landscape
A partnership with Redington aims to boost the fintech and digital transformation landscape in Africa. Singapore/Dubai February 2023 – Crayon Data, a leading artificial intelligence and big data company headquartered in Singapore with a presence in India and UAE, has...
3 ways card providers helped travelers vacation safely in a pandemic
2020 is a lost year for travel. People around the world spent more than half the year at home. Away from crowded places and closed spaces to minimize the spread of the Coronavirus. A closed-off world When COVID-19 was declared a pandemic, the first industry to be...
The USD 10 Tn potential for digital payments in India
Whether you’re at the swankiest stores in the poshest of malls or at your neighborhood chaat stall and vegetable vendor, you no longer need a physical wallet. Just your phone will do, as long as there’s a QR code in sight! Those little placards are now ubiquitous, and...
Tsaheylu and four myths about bonding in the financial world
Tsaheylu, in the language of the Na’vi, means bond. (Sounds unfamiliar? It is the language spoken in the 2009 sci-fi film, Avatar!) With Tsaheylu, Na’vis - the people of the Pandora biosphere - can use their cute tails to connect with the life around them. They...
Unleashing innovation in KSA’s fintech regulatory sandbox
Yesterday’s technology is tomorrow’s trash. That’s how fast tech is evolving. But around the world, regulatory and public-policy decisions are made in silos. People are overlooked. That's why there's an ongoing wizard fight between tech innovators and policy makers....
Five trends to follow from India’s fintech industry
Have you watched the latest Netflix sensation, Inventing Anna? It follows protagonist Anna Delvey’s quest for power, money, and fame. With a dash of personal and financial deception. And no one is spared: from socialites and hotels to banks and New York’s finest...
Banking in 2022: proactive, adaptive, and innovative
Two full years after the pandemic began, the way that banks function has vastly changed. As customers’ wants and needs have shifted, banks too have had to rethink their approach. Digital transformation is no longer a nice-to-have. It is essential to their existence....
Emerging marketplaces: Understanding South Africa’s fintech landscape
Standard Bank Group CEO Sim Tshabalala has one goal: “We don’t want to be the shop; we want to be the mall.” One of the big four banks in South Africa, they are heading swiftly towards a marketplace model of banking. Recent developments include Contactless payments...
The Relevance Quotient Report 2020 for banks: the COVID-19 edition
In the wake of the COVID-19 pandemic, consumer trends have changed dramatically across the globe. In the span of a few months, the pandemic influenced people to spend more on essential products and services. Especially, those that were readily available online. The...
In Banking 4.x, expect hyper-personalized engagements based on customer insights
Hyper-personalization in Banking 2020 was a year of struggles for banks across the world. One quarter into 2021 later, it looks like recovery to pre-pandemic levels will be slow and uncertain. Different geographies face varied levels of impact and are expected to...
Banks risk losing 1 trillion USD to digital irrelevance unless they reinvent customer experiences
We currently live in the age of relevance. And customers around the world expect personalized customer experiences from all of the brands they interact with. This includes their bank and credit card provider. But what does it truly mean to be relevant to your...
Slaves to the Algo | Pushing Boundaries: The Future of FinTech | Finance & AI with Greg Palmer
In this week's episode, Suresh talked all-things-FinTech with Greg Palmer: columnist, podcaster, and Vice President of the Finovate Group. In the first half of what turned out to be a fascinating overview of some of the latest trends and innovations in the FinTech...
Crayon Data showcases maya.ai at the GIA Tech Showcase in Manila
Crayon Data showcased their flagship AI-personalization platform maya.ai at the GIA Tech Showcase Manila, organized by Plug and Play APAC, under the Enterprise Singapore's Global Innovation Alliance (GIA) Manila program launched in December 2020. The tech showcase...
Crayon Data showcases maya.ai at Plug and Play APAC Tech Showcase
Date: 24th March, 2021 Source: PR Newswire Crayon Data will showcase their flagship AI-personalization platform maya.ai at the Tech Showcase in Manila, organized by Plug and Play APAC, under the Enterprise Singapore's Global Innovation Alliance (GIA) Manila program...
The Relevance Quotient Report for banks 2020: Middle East and Africa Edition
In today’s increasingly digital world, relevance is key. We’re not talking about emails or messages simply personalized with a customer’s name. No, consumers today seek out brands and companies that create experiences that match their needs and preferences. And this...
The Relevance Quotient Report for banks 2020: South APAC Edition
In today’s increasingly digital world, relevance is key. We’re not talking about emails or messages simply personalized with a customer’s name. No, consumers today seek out brands and companies that create experiences that match their needs and preferences. And this...
The Relevance Quotient Report for banks 2020: North APAC Edition
In today’s increasingly digital world, relevance is key. We’re not talking about emails or messages simply personalized with a customer’s name. No, consumers today seek out brands and companies that create experiences that match their needs and preferences. And this...
The Relevance Quotient Report for banks 2020: India Edition
In today’s increasingly digital world, relevance is key. We’re not talking about emails or messages simply personalized with a customer’s name. No, consumers today seek out brands and companies that create experiences that match their needs and preferences. And this...
The magic of maya.ai at FinTech Saudi Virtual Demo Day 2021
February 2021: Crayon Data was one of 10 FinTech start-ups to be a part of FinTech Saudi's first-ever FinTech Accelerator program, powered by Flat6Labs. After three months of refining product strategies and developing business models, all ten start-ups got to pitch...
Crayon Data is a Top 10 start-up of FinTech Accelerator Program 2021 by FinTech Saudi
February 2021: Crayon Data was one of 10 FinTech start-ups to pitch their flagship product to potential investors, the media, and the wider business community at FinTech Saudi's Virtual Demo Day. The Demo Day came at the end of a 3-month long FinTech Accelerator...
Suresh Shankar in conversation with Elets Banking and Finance on the rise of FinTech 2021
Suresh Shankar, CEO and founder of Crayon Data, was recently interviewed by Elets Banking and Finance. In the conversation, Suresh discusses the need for relevance in financial tech, Crayon's role in the growing FinTech ecosystem, and future plans. Read the full...
Crayon Data emerges as Top 10 winner of SLINGSHOT 2020 @ Singapore Fintech Festival
December 2020: maya.ai's parent company, Crayon Data emerged as one of top 10 winners of SLINGSHOT 2020 at the Singapore Fintech Festival. Crayon was also declared one of top 2 winners in two categories: Digital Solutions and, Consumers Products and Services. The...
Crayon Data’s Relevance Quotient Report 2020 Explains the Trends and Patterns of Personalized Banking
Singapore/Chennai: Crayon Data, a fast-growing AI and Big Data company, announced the launch of its Relevant Quotient Report to help banks in their personalization journeys. Due to COVID-19, new patterns in consumer purchase trends have put banks and merchants in a...
Crayon Data’s Relevance Quotient Report 2020 Explains the Trends and Patterns of Personalized Banking
Singapore/Chennai: Crayon Data, a fast-growing AI and Big Data company, announced the launch of its Relevant Quotient Report to help banks in their personalization journeys. Due to COVID-19, new patterns in consumer purchase trends have put banks and merchants in a...
The revenge spends phenomena: 6 strategies for banks and card providers
There’s a curious phenomenon taking place in the retail industry. As several countries lift lockdown orders and slacken travel restrictions, shoppers are making the most of the new-found freedom. Especially in the luxury goods category. Almost as a post-lockdown...
EdTech trends: the new age of digital education post COVID-19
COVID-19 has negatively impacted most industries across the globe. There are a few exceptions, of course. One of those exceptions is education tech, or EdTech. While most start-ups around the world struggle to stay afloat, EdTech start-ups are rapidly growing. Right...
The ideal customer journey for digital-first banks: regain share-of-wallet
In this digital age, customers seek enterprises that understand and address their changing needs. In fact, 85% of customers expect personalization.* Banks who can’t meet these expectations risk losing everything. Right from customer data to share-of-wallet. On the...
The state of FinTech in Europe: Key trends from Finovate Europe 2020 in Berlin
We’re three months into the new decade and Crayon Data has already unlocked something very special. For awhile now, we’ve wanted to showcase the powerful AI-led personalization capabilities of our product, maya.ai in Europe. And this year, we were selected to demo...
maya.ai demo at Finovate Europe 2020: AI-led personalization platform
maya.ai is an AI-led personalization platform that easily fits into all customer-facing channels to drive relevant conversations. This increase in relevance helps drive a 3-7% increase in portfolio spends, and can be made available to banks within 7 working days....
Crayon Data to demo maya.ai at FinovateEurope 2020
Singapore/Chennai, January 31, Crayon Data announced today that it will participate in Finovate Europe - one of the largest fintech events in Europe. Crayon will also exhibit and demo their flagship product, maya.ai at the event. Finovate is a global conference...
Customer experience for banks: what’s hot and what’s not!
In today’s fiercely competitive world, customer experience (CX) is often the main differentiator for banks. When it comes to choosing which financial institution to bank with, customers look at the quality of customer experience. In fact, it’s the key deciding factor....
Crayon Data at the Singapore Fintech Festival 2019
Last week was a whirlwind of meetings, networking sessions and all that’s new in the financial technology community. The recently concluded Singapore Fintech Festival, in Singapore (obviously) had a lot to offer. The weeklong affair saw attendees from some...
FinTech 2019: 5 uses cases of machine learning in finance
We all know about machine learning when it comes to Japanese droids or Rhoomba intelligent vacuum cleaners, but how is machine learning being used in finance and fintech? As you will discover, the use of machine learning is both prolific and amazing. We will soon look...
Banking and the cloud: should banks adopt cloud computing solutions?
Ever since the inception of cloud-computing solutions, several sectors, including banks and Fintech, are slowly migrating to it. With numerous benefits, the cloud is turning out to be the ultimate storage option for your data. Even for personal storage, platforms,...
Take 5! FinTech trends for 2019 that you can’t ignore
Technology has played a crucial role in enhancing the life of a consumer. Various sectors are reaping benefits, but finance is still not quite there yet. When it comes to financial services, traditional banks are hesitant to adapt to newer technologies. This is mostly...
Fintech: why bookkeeping bots are an important part of the business world
Bookkeeping isn’t usually the first thing that comes to mind when you think about a business or startup. That may be true, but bookkeeping is something that you shouldn’t overlook. For most cases, it’s vital when you are maintaining your financial records even for a...
Cash flow and big data: the fintech opportunity ahead
Maintaining stable finances is a core concern of almost every business, regardless of the size or type, because — unless you happen to be independently wealthy and willing to throw good money after bad — you can’t keep operating once your funds run dry. But it’s often...
Can Fintechs take banks to the edge of innovation?
This post was written by a guest author Banks. When was the last time you associated the words “innovation”, “forward thinking”, “futuristic” etc. with them? I would say “never!” Banks are generally thought as being traditional and conservative. But the future isn’t...