Customer communication can be a hit or miss. Over the past decade, more channels have emerged than ever. This resulted in a number of unprecedented ways to reach the customer at a moment’s notice. Wham, bam, hit every customer with spam Enterprises incessantly market...
omnichannel
Recent Articles
Retail 4.0 in India puts the focus on personalization with an offline + online approach
In the first few months of the COVID-19 pandemic, there was over a 100% increase in new seller signups on e-commerce platforms – this registered 4x to 8x sales growth. At the same time, retailers looked for plug-and-play options that would speed up their digital...