In the wake of the COVID-19 pandemic, consumer trends have changed dramatically across the globe. In the span of a few months, the pandemic influenced people to spend more on essential products and services. Especially, those that were readily available online. The...
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Recent Articles
#CountryInFocus: What you should know about banking personalization in the Philippines
Today’s customers are digital natives. Irrelevance annoys them. Studies show that 85% expect personalized services, while 67% expect personalized experiences. These are not numbers that can be ignored. Banks that are early adopters to the age of relevance can...
Banks risk losing 1 trillion USD to digital irrelevance unless they reinvent customer experiences
We currently live in the age of relevance. And customers around the world expect personalized customer experiences from all of the brands they interact with. This includes their bank and credit card provider. But what does it truly mean to be relevant to your...
The Relevance Quotient Report for banks 2020: Middle East and Africa Edition
In today’s increasingly digital world, relevance is key. We’re not talking about emails or messages simply personalized with a customer’s name. No, consumers today seek out brands and companies that create experiences that match their needs and preferences. And this...
The Relevance Quotient Report for banks 2020: South APAC Edition
In today’s increasingly digital world, relevance is key. We’re not talking about emails or messages simply personalized with a customer’s name. No, consumers today seek out brands and companies that create experiences that match their needs and preferences. And this...
The Relevance Quotient Report for banks 2020: North APAC Edition
In today’s increasingly digital world, relevance is key. We’re not talking about emails or messages simply personalized with a customer’s name. No, consumers today seek out brands and companies that create experiences that match their needs and preferences. And this...
The Relevance Quotient Report for banks 2020: India Edition
In today’s increasingly digital world, relevance is key. We’re not talking about emails or messages simply personalized with a customer’s name. No, consumers today seek out brands and companies that create experiences that match their needs and preferences. And this...
Three ways AI can make food experiences by digital platforms more appetizing
The COVID-19 pandemic had a dual impact on the food and beverage industry across the world. On one hand, during the beginning of the pandemic, most restaurants, eateries, and cafes had to shut down completely. Now, due to prevailing social distancing rules, many have...
Crayon Data’s Relevance Quotient Report 2020 Explains the Trends and Patterns of Personalized Banking
Singapore/Chennai: Crayon Data, a fast-growing AI and Big Data company, announced the launch of its Relevant Quotient Report to help banks in their personalization journeys. Due to COVID-19, new patterns in consumer purchase trends have put banks and merchants in a...
Personalization at scale made easy. Like ABC
If you’re looking to understand maya.ai a little better, then you’ve come to the right place. As the AI platform powering the age of relevance, maya.ai helps enterprises not only stay relevant to their customers’ needs but also stay on top of changing trends and...
EdTech trends: the new age of digital education post COVID-19
COVID-19 has negatively impacted most industries across the globe. There are a few exceptions, of course. One of those exceptions is education tech, or EdTech. While most start-ups around the world struggle to stay afloat, EdTech start-ups are rapidly growing. Right...
Stay relevant with maya.ai: Adapt to the circumstances
Our founder and CEO, Suresh Shankar shares what your bank can do to navigate unpredictability, to stay safe and relevant. maya.ai helps banks stay relevant during difficult with an all-in-one BCP dashboard and COVID tracker. Track branch, employee, and customer health.
maya.ai #StayRelevant teaser: the AI platform powering the age of relevance
The COVID-19 crisis has impacted businesses, communities and nations in unprecedented ways. maya.ai helps enterprises navigate unexpected changes, track employee and customer health, and go beyond their goals.